We use both CC and One Call Now. Would love to be able to do away with one and just use the other. I know people like CC better but it doesn't offer SMS or other similar OCN features. The ability to send both email and texts, to have recipients be able to opt out of one or both would be great too. To be able to track who opened etc would also be helpful. Basically, heh, have the development team go to One Call Now, see what they offer and adopt those aspects CC doesn't Highly recommend this and imagine it would attract a whole new fan base.
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