Thank you for supplying your feedback to us. It is very important, and we highly value your opinion.
Currently when viewing your bounces, you will first see a category within the bounce report called "Recommended for Removal". These are a portion of all of your bounces, that the system has been able to identify that are better to remove than others. You can easily switch between the different bounce types, using the "Display" drop down in the upper right corner of the table. Here is also an FAQ that will show a screen shot of the drop down, and how you can switch that to display what you would like: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5288-understanding-managing-and-removing-bounces
We will take a closer look at that process and see what can be done to call more attention to that fact that you first are seeing the "recommended for removal" category. Please don't hesitate to let us know any time you have questions, more information, or any feedback to give us! Don't forget, you can call our support team seven days a week at 866-289-2101.
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