About Drake_R

Thank you for supplying your feedback to us. It is very important, and we highly value your opinion. We are currently in process of collecting feedback and making adjustments to this feature. Stay tuned for some great changes to come. In the mean time, please continue to vote for the changes that you want to see made inside of your account. And as always, don't hesitate to let us know any time you have questions, more information, or any feedback to give us! Don't forget, you can call our support team seven days a week at 866-289-2101. ... View more

Hi Liz,   Thank you for supplying your feedback to us. It is very important, and we highly value your opinion. We are currently looking closely at the process of sorting reports, and seeing what adjustments can be made to get you some more functionality with that. In the mean time, please continue to vote for the changes that you want to see made inside of the account. As always, don't hesitate to let us know any time you have questions, more information, or any feedback to give us! Don't forget, you can call our support team seven days a week at 866-289-2101. ... View more

Hi Max,   Thank you for supplying your feedback to us. It is very important, and we highly value your opinion.   Currently when viewing your bounces, you will first see a category within the bounce report called "Recommended for Removal". These are a portion of all of your bounces, that the system has been able to identify that are better to remove than others. You can easily switch between the different bounce types, using the "Display" drop down in the upper right corner of the table. Here is also an FAQ that will show a screen shot of the drop down, and how you can switch that to display what you would like: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5288-understanding-managing-and-removing-bounces   We will take a closer look at that process and see what can be done to call more attention to that fact that you first are seeing the "recommended for removal" category. Please don't hesitate to let us know any time you have questions, more information, or any feedback to give us! Don't forget, you can call our support team seven days a week at 866-289-2101. ... View more

Hi Sue,   Thank you for supplying your feedback to us. It is very important, and we highly value your opinion. As we spoke about today, you do have the ability to make contacts lists appear at the top of your contacts tab, for easy access. Here is an FAQ that will walk you through that process: https://knowledgebase.constantcontact.com/articles/FAQ/5479-favorite-a-list   Please don't hesitate to let us know any time you have questions, more information, or any feedback to give us! Don't forget, you can call our support team seven days a week at 866-289-2101. ... View more

Hi Mary,   Thank you for taking the time to speak with me today, and for supplying your feedback to us. It is very important, and we highly value your opinion. There is currently a way to import your contacts right from the excel file that you have. This will shortcut you having to manually type in your contacts. This would also enable you to store the "First Name" for your contacts, with exactly whatever is in the "First Name" column of the spreadsheet that you import. When the system saves a contact, it will match whatever was in the spreadsheet exactly. Please don't hesitate to let us know any time you have questions, more information, or any feedback to give us! Don't forget, you can call our support team seven days a week at 866-289-2101. ... View more