The opt out report is in the specific email that has been sent. Which I understand the logic. However, this information should be at our fingertips with a minimum number of clicks. So i suggest having the opt out report under the REPORTS menu with perhaps options for past emails, all emails, etc etc... this way it can be accessed easily without going on a treasure hunt. And it's more intuitive as well. ... View more

platform feels cumbersome to me. I think you should have one screen where you can view all contacts regardless of status. I think exporting should be one click not several. Also when export is done, the message at the top of the screen "click here for status" is misleading. You have to click there to get to the screen to download the contact list. Again, overall feel is cumbersome and clumsy. You guys have work to do. ... View more