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Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
Lately, your hold time has increased significantly. SUGGESTION: Instead of having your "paying customers" hang on and wait for who knows how long...why don't you adopt what other "top tier" companies have done. Have the customer leave their number and CC calls them back not losing their place in the queue. MAKES SENSE TO ME! Your customers would APPRECIATE THE EFFORT!
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