Thanks for reaching out in the Community! I'm happy to help. I know it is important for you to be able to access your current account, so I'd like to ask a few questions:
When you attempt to login in to the new account are you getting automatically logged in?
What internet browser are you using?
Are you able to log out of your old account by clicking your name in the top right corner and selecting sign out?
Please respond back with the answers to those questions and and we are happy to assist you further here.
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