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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
I am extremely disappointed in CC as I have discussed with your sales reps 2 times in the pass 6 months . on the past saturday I had the problem again. I called support & found out that you had problems with engineering or software. My problem is that I send email to my subscribers with an attachment that has data in it. I charge for that report to about 100 subscribers . Not a large company but when I send the reports out I get calls & many emails that I attached the wrong attachment. Wrong date & completely wrong report.It is again embarrassing that I have resend report after report some times. I have taken to sending myself a copy of every report so I can see what I send, that way I can start the correction process. I would think that you could at be honest with previous calls that you had a problem. I do know that for the $700. a year I would expect a better service. The first 2 service calls I made the only tried to upsell your service. I hope that comes to a halt. Rich Frantz 574 277 3181
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