So evidently someone can only receive a welcome email (even if a totally different welcome from the newsletter welcome) once no matter what list they register for? I have created separate welcome emails for each list. That doesn't matter? I will contact Word Press and maybe I can find a different way to send an automated welcome. Thanks for the information. It has been helpful but I'm disappointed. You have been very helpful
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Hi Zoe - thank you so much for getting back to me so fast. You really made my day. I had a feeling that part of the issue is if someone has signed up before, unsubscribes and resubscribes they do not receive the automated welcome. Thank you for confirming that but I feel there are other issues that you might be able to answer. I will also wait and call the phone support tomorrow. Here is my situation. I have been taking advantage of the ability to create different mailing "lists" via Constant Contact. It has been very handy to be able to send emails to a specific group. I teach different workshops so I create a "list" for each group to send information easily and I can schedule the mailing. I love that but.... this is complicated.... i will try to make this simple so you can understand and follow. I have registration forms for a workshop on my wordpress website. The form is linked to CC & paypal. When they fill out the form they are automatically supposed to be added to a new CC list and sent a 'welcome" email with instructions. Some people receive the welcome email and others do not. Some people ARE already registered for my newsletter and just yesterday someone was 100% new. I believe they were added to the new workshop list but when I added them to the newsletter they did not receive the newsletter welcome. I had their permission from their registration and I added them by going to my homepage, as you did, and filling out the form. They were added to the newsletter list but did not receive the welcome email. The newsletter welcome email had a "free meditation" link included. I want people to have access to the recording. I hope that makes sense. Sorry this is long.
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