Customer service has been great with attempting to help me on this topic but the last rep said "you are right- the reporting and tracking leaves much to be desired".. My business involves one sole product and i have around 2500 contacts but instead of individualy clicking on each contact (which is daunting and VERY time consuming as it has delays) it would cut HUNDREDS of HOURS in my work week if there was a report that showed who has opened and clicked the most.. Specifically an interface or report option that displays the highest amount of clicks/opens by subscriber. I am currently having to open each campaign (and I send out in small batches) to get reports and then having to click on that user individually to check their click history with the last two weeks. I had to create an excel spreadsheet and make a list of most clicks, only opens, and did not open. Some did not opens turned into high activity but i ahd to go thru EACH contact and updating this is seems useless. This is daunting and I am wondering if there is another platfrom that can do this? ANY suggestions would be highly appreciated! Thank youuuu!
... View more