I manage an email list for a school, and I take the addresses out of our student information system (csv) and then upload to Constant Contact. Most families have more than one email address (mom & dad, home & work, etc), but having multiple contacts per family really messes up updating custom merge fields. I have had nothing but a great experience with Constant Contact, however, our pre-paid plan expires soon, and this feature changes has made it necessary that our organization seek a service to send emails.
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