It's Sunday afternoon. Just want to request the CC logo be removed from my emails in a new account I set up for another one of my companies. This makes 3 paid accounts I have with CC. main reason sticking with CC instead of trying others is the support level. Imagine my surprise no email support for after hours or Sundays. All my other online services have email as an option, good especially for complicated issues that chat and phone failed to help with. In this case, simple request,but now on a busy Monday have to remember to call or chat with support to remove the logo from my new account. Not good.
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Thanks for reaching out to the Community with your questions! I'm sorry you are now having issues selecting a new template. We'd be happy to work with you to get this issue resolved. Can you please send an email to social_support(at)constantcontact(dot)com, and be sure to include your username, the problem you are having, and reference this community post. Once we receive that email, we'll be able to log into your account and troubleshoot the issue.
As for updating your account information, the following help article should walk you through where in the account you can update this information. Hope this helps!
Updating Your Account Information
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