You are correct that we no longer have email support, however we still do have the ability to reach support via chat! Where are you looking in your account to be able to connect with us?  ... View more

Hey @JeffreyB43!   Thanks for reaching out to the Community with your questions! I'm sorry you are now having issues selecting a new template. We'd be happy to work with you to get this issue resolved. Can you please send an email to social_support(at)constantcontact(dot)com, and be sure to include your username, the problem you are having, and reference this community post. Once we receive that email, we'll be able to log into your account and troubleshoot the issue.    As for updating your account information, the following help article should walk you through where in the account you can update this information. Hope this helps! Updating Your Account Information   Jessica H. Community Support    If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post. Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined! ... View more