We recently held our first event using constant contact and the online registration process and emails worked very good. On the day of the event and thereafter there are a few important items that were lacking. Consideration needs to be taken for walk-in attendees. Going online and having to register individuals, after our event, manually is not what I/we expected from Constant contact. There should be an easier way to interface this, where the meeting director can easily add a person as a walk-in or update an individual’s registration without having to cancel their entire registration and repeat the process. The option to check-in attendees using a computer would be nice. Similar to the App, but this is unavailable. When I saw your link that you had an app to assist check-in I was excited to try it out. This was disappointing and a waste of memory on my ipad. Your product does not offer options to register walk-ins, check-in individuals that were registered by others, or to modify options a registrant might have. If I’m not able to check-in all attendees then it’s not worth using. These are very important aspects that should be corrected and made available to organizations. As a professional organization we hold meetings, events, and email groups on a regular basis. Your product is good, but please consider adding these necessary features.
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