Based on what you are describing, it sounds like the form is not able to properly redirect to the CCSFG POST page. With the CCSFG you get the form generator tool and you also get a script that is located at CCSFG_URL_PATH/signup/index.php. Based on what you are seeing, I suspect first that the action URL on your form may be incorrect. If the action URL is correct, then there is likely something else happening that needs to be looked into.
One step that would help greatly is to have a URL where the form can be seen and it is possible to observe its behavior. If you would prefer to share this privately, you can optionally email us at email@example.com.
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