I agree that an option for "advanced tag management" is needed and would be of greatest benefit to CC users with extremely large contact lists.
What if the ATM screen had options for the following:
toggle to include/exclude x AND y when condition z = false
toggle for include/exclude x when condition z = true
toggle for include/exclude all except x when condition z = true/false ( z should allow for a specification of a numeric value for total # of tags AND/OR selection of specifically names tags)
stop processing criteria checkbox (to identify the last logic to be used to create current send to list)
priority ranking to designate the order the criteria should be considered
a timing field for resends that can be set for criteria that should run on a resend - i.e. resend 2 wks after original send date should use criteria # n (so those that responded or paid don't get a reminder 2 wks after the original send)
way to flag all settings on the page and save it as a set of "favorite" or custom criteria (that can get a meaningful name by the CC user)...i.e. ALL except platinum - 1st send , or ALL except platinum - 2nd send , or ALL except platinum without responses , or ALL except platinum with responses , etc. This would be a huge timesaver when considering advanced logic arguments - especially if the favorite could be copied, given a new name, and tweaked rather than starting over from scratch when creating similar ATM logic arguments with slightly different criteria.
I don't know what programming language CC uses, but I picture this feature working like a user friendly SQL query to fine tune contact selection.
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I know contacts containing the same email address can be merged when importing contacts. It would be great to have the ability to merge contacts (merging histories also) as an "Other Actions" menu option.
It is not uncommon to have 2 records for the same person, but with different email addresses. The person that loads the contacts may not realize the contact records reference a single contact with multiple emails until they review reports for a campaign.
I feel my reports would be more accurate if I could merge contact records.
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