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Happy Turkey Day! In recognition of Thanksgiving our Support office will be closed Thursday (11/23). We will be open Friday (11/24) for limited hours (10:00am - 6pm ET) and will be back to normal hours on Monday (11/27).
I have to add to my earlier comment. I also use the archive feature for our emails to link to them from our website. Previously I was able to add & remove links to this page, which I would then 'publish'. It appears that this is now just gone (replaced with something unsuitable)! **bleep**! Removed - irrespective of users currently using a feature. No warning, no contact. "Hey, people are using this feature - let's just remove it, and not tell them!" This experience is now veering from bad to worse. I am not paying USD 65 a month for this kind of service. A paying customer since 2010, as soon as I research a new solution, I'm planning to be out of here. Your disregard for your customer knows no bounds.
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I really do not appreciate the new look. The first page after login is unhelpful. I've never quite seen anything so bad! There should be a common toolbar, as before, to quickly access all settings, options etc. Why change something to make it worse?? I now have to click on 'Contacts Growth Tools' to get where I want. At least that's the way I found. Current layout is not evident, intuitive or user friendly. You would be much better advised to spend your time improving the email editing experience than playing around with the visuals. The editing experience is always lacking, and does not seem to get the attention. I am not averse to change, but change with the result of degradation of user experience is counter productive. A paid customer for many years, I join some others here in saying I will start looking at alternatives if there's not some serious improvement.
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