As the manager responsible for overseeing email at my organization, I'm very concerned that there's no stamp of any kind attached to emails indicating which user created and sent them. In order for me to be able to flag problems or issues within our email processes I rely on an ability to track what different staff members are doing in the system, and ideally am able to put some limitations around their permissions to not only monitor their work, but also prevent them from accidentally making unintended changes to contacts, lists or the account.
To that end, I am writing to ask what the feasibility is of the following:
Attaching a stamp to any actions taken in the system indicating which user took that action, starting with who built a given email and who sent it. Then working towards including user stamps on any changes to contact records. Possibly also building an activity log for admins to see what different users are doing within the system.
Building some rudimentary user permission controls into the system - possible editor level could build emails but not send them and could not change contact records; manager could build and send email and also edit contact records but not make any changes to the account; admin controls everything including user accounts. Access to other modules could also be limited by admin for each user.
It's clear from this post that people have been asking for this for a couple of years now, why has no one from Constant Contact made any meaningful reply or indication of a development process???
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