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Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.
Hi Desi, I don't think you fully understand my comment. I was able to see the actual open number and not open percentage rate with all my legacy emails. As soon as I updated my email (just recently in February 2018) to the newer 3rd generation email, I can only see open rate as a percentage but not the actual unique opens as before, i.e., 2,040 opened as opposed to 23% or whatever opened. Clear as mud? My cache has been cleared out--no issues there. It's a matter of how the numbers are now reported. Only as percentages and not actual unique opens as before.
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I would like to be able to quickly and easily remove anyone who hasn't opened an email since such and such date. This would clean up old email addy's that no longer seem interested in engaging with my content. Also, if we could "delete all from a certain date 'except'" that would be nice so if someone signed up recently but hasn't opened, they wouldn't automatically be deleted.
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