I apologize you are not receiving this verification email! Checking the spam/junk folder of your address is always the first step we suggest. Are you trying to verify a role address? Some role addresses can be verified, but many can't. Because of this, please call into our Support. Our Support agents can further assist with verifying your email address.
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I'm so sorry to hear this is happening! Checking the promotion or spam folder is always the first step in troubleshooting we suggest. So thank you for taking these steps. Is this contact a role address? Because r ole address likely deliver to more than one person, Constant Contact blocks these addresses and won't send email to them. We have also seen e mails sometimes are not deliver due to email content or even the subject line. There have even been cases where image-only emails can get caught in spam filters and not be delivered.
I would suggest sending a blank email with a simple subject line to this contact as a quick way to see if the email is being blocked due to content. We would be happy to help look into this as well! P lease send the email address of your contact, your username, the name of a campaign they have not received, with a reference to this post to social_support(at)constantcontact(dot)com. Once we receive these details we can troubleshoot this further for you.
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