I am unable to use this service, even though I pay for it. Your site continually hangs up -- spinning spinning spinning, but no action. I have blown many hours over the weekend trying to send out a message, to no avail. Creating an email here is simply a waste of time. Worse yet, there is no phone or chat assistance on Saturdays. When did that start? I tried to hard to get an email completed and sent out on Saturday but it was ALL a waste of time. I am quite dissatisfied!! PS: You have an old unused email address of mine as the main contact -- In the past, I have accidentally sent out emails not realizing that old email address was used and, as such, did not even check that old account for replies and such. I didn't realize it until someone called and said she had sent 3 emails to me and has not received a reply.
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