I am sorry that you are having trouble getting started with your account. We do have some tutorials listed here that might be helpful to you. Also, make sure to take a look at our Webinars for this week, as there are often getting started webinars to help you get acquainted with your account. Throughout your trial you also have access to your coach who can help get you acquainted with your account. If you have not received an email from them yet, you should be receiving one soon from them. You can also reach out to our Support team here when you have some time to ask any questions and get a walkthrough.
Here are some steps for the 3 actions that you mentioned:
Making a List:
Click Contacts down the left hand side of the page in the toolbar
Next to the toolbar that runs down the page you should see a side menu with Email Lists and a + sign. If you click the + sign you can create a new list. (You can also create new lists when adding contacts).
From the Contacts tab down the left hand side, click to Add Contacts.
Choose the method you would like to add contacts: Add a contact (adding 1 at a time), add multiple contacts (by copy/paste or typing in multiple contacts at once), add from file (.xls, .xlsx, .csv or .txt files accepted)
Follow through the steps to Continue, select the list(s) and tag(s) for the contacts and then click Import
Create a Campaign:
From the Campaigns tab down the left hand side, click to Create a Campaign.
You should then be able select the type of campaign that you want to create - Send an Email, Automate your Emails, Create a Coupon, Grow Facebook Fans, Collect Event Registrations, Create a Survey or Collect Donations.
Once you select a campaign type you are brought to choose a template (for most campaigns). You can then edit the fields or click to edit content.
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