The event software used to have a backdoor to the registration form that was open to the sys admin, and ran independently of whether or not registration was closed. I talked to a manager today who confirmed this backdoor broke during a recent upgrade. Please reinstate this backdoor. After registration closes, it's very common for a handful of people to re-register so they can change their payment method from check to credit card. In the past I could give them the override-URL that gave me the registration form despite registration being closed. Now I have to re-open registration to let them re-register themselves. It's a risk to my catering head count numbers to have to open it back up. Please reinstate the sys admin backdoor to the registration form. Thank you.  ... View more

Right now, the wording describing event registration late fees is misleading: "$325 after Sunday October 2, 2016" is referring to the price changing at midnight between Oct 1st and Oct 2nd, so the word "after" should change to "starting." Leaving it as it is will mislead applicants and runs the risk of disgruntling future registrants who see they have until Oct 2, because the price changes AFTER Oct 2nd. Please change this ASAP! I have a live event right now! Thanks! ... View more

I am stuck in a crack between ConstantContact & WePay--since the registrants for my conference are not forwarding their business offices their payment receipts, and sometimes those payment receipts are blocked by institutional firewalls, as the Registrar, the business office staff from multiple institutuions are asking me to give them payment receipts. THis is a reasonable request but WePay says ConstantContact has to do this, and ConstantContact says WePay has to do this. So I'm out of luck, as are the accounting practices of the institutions my registrants are from. This could easily be solved in 2 ways: 1. by adding a "Send Payment Receipt" akin to "Send Event Confirmation" link from the Registrant Details page; 2. allow the user account to generate payment receipts and forward at will. Thanks! ... View more