We need to be able to delete a contact from within the screen where we can view their engagement, without having to back up to the search results screen, then click the box, then select Delete from the More Actions menu. Too many steps, wastes time.
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It would be helpful if the envelope icon for "opened" is an open envelope with the flap up. It's easy to mistake "open" for "sent" if the icon for each is identical.
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