About SusanW56

I have been told about these work arounds but I dont want to try those if i can avoid them as i have 75,000 contacts.  I would love it if somebody from the support can do this as i have been promised by CC for the past 3 years that this is coming... i have been a loyal supporter of CC but i need help on this task. ... View more

I have been told several times you will be able to determine if a person has not opened an email in the past ___.  For example i have a list but if a person has not opened in a year i want to delete them but i can only tell one email to the next... i need to know who has not opened in the past year so i can clean up my list. I am paying too much for people who are not using the service.  Price jump has really hit me hard and I need to have this ability.  WHEN WILL WE BE ABLE TO DO THIS??? please help ... View more

I must be missing something.  I don't have and can't find a file ContactComponet.cs.  I also searched for the code to replace and it wasn't found in any other files that I do have.  I'm still at a loss. ... View more

Since it seems so difficult to get a contact to update their data and have it reflect that the contact updated the subscription and not the customer, is there another tool or option available for me to allow a contact to resubscribe on a web form?  If not will I have to create a new account with CC with no contacts so that everyone that registers will be new to that account, since new contacts can add themselves, in order to have a contact update their registration and opt in to a list? ... View more

Thanks for letting me know it can be done.   However, I haven't found out how.  I've searched and replaced all ACTION_BY_* to ACTION_BY_CONTACT but the update form still records the contact update as SITEOWNER.  I can't find any place to change this. ... View more

This may be a silly comment but is the list ID # '13' the correct ID # for the list you have created on your account?  I'd just make sure it is a valid list ID #. ... View more

Can the API / simple contact update form update a contact and/or contact lists as having been updated by the contact and not by the website owner?   Does the API / simple contact update form send the confirmation email to the contact?   I've already changed ACTION_BY_CUSTOMER to ACTION_BY_CONTACT.   I'm using the simple contact upate form on my website and am directing my clients to update their contact information and subscribed to lists so it should reflect that the contact is performing the action and not the website owner, constant contact customer. ... View more