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About MatthewM387

MatthewM387
MatthewM387
Established Member
since ‎12-14-2015
‎07-27-2018
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Re: Mobile Templates Availability

by MatthewM387 in Need help with something else?
‎12-28-2015 04:49 PM
‎12-28-2015 04:49 PM
Ok, I have found what was wrong with my emails.  If using the email templates, you can not test the mobile version at all with emulation.  You need an actual smartphone to actually look at the mobile version of the email.  I had to use an Iphone 4S just to get the mobile version.  It looks like the templates will only show the mobile version in small phones like the Iphone 4S, anything bigger will show the desktop version.   Thanks for the help everybody. ... View more

Mobile Templates Availability

by MatthewM387 in Need help with something else?
‎12-15-2015 05:57 PM
‎12-15-2015 05:57 PM
Where are the templates that are responsive? When I preview them in the "Email Preview", there are options to preview them as "Desktop" or "Mobile". But when I send it to myself, the email is not responsive. I tested this using an actual smartphone, and emulators(Chrome). Is there an option that I have to turn on to make it responsive? If there is not, the templates that I am using are not responsive at all. In the help guides, it shows that there is an icon denoting that there are responsive templates. Where are these responsive templates? ... View more
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