About JohnF39

JohnF39 · ‎07-14-2018

DID YOU EVEN READ THE EMAIL?????????????? We are talking literally over night. Up until July 3 we were getting 21-25% July 5 we get 10% and it has stayed there. Additionally, we are getting emails from our subscribers asking about what happened to their emails (this is an information newsletter not a sales pitch). We checked and their emails have suddenly started going into their Spam folders esp. with Gmail accounts. THIS IS UNACCEPTABLE!!!!!!!!!!! We have used CC for several years. We have a sizable list. To see almost half of our readers disappearing because the emails went to spam is not right.

JohnF39 · ‎07-11-2018

I have a test email address on GMail. Suddenly on July 3 I get my emails sent to my spam box with this error message This message has a from address in mac.com but has failed mac.com's required tests for authentication. WHAT'S UP!!! I also noticed that our email open rate dropped almost by half in the same time. HOW DO WE FIX THIS???????????????????

JohnF39 · ‎07-11-2018

We have been averaging 20-25% open rates for several years. Then July 3 they dropped literally overnight to 10-12%. We have made no changes. We did check the raw numbers our total number of subscribers is the same, but the number of actual opens has dropped by half. I'm sure this is a reporting issue. It is unlikely that half of our subscribers decided to stop reading over a 24hour period.

About JohnF39

Re: Sudden (overnight) decline (by half) in open

Not delivering to Gmail address error message not ...

Sudden (overnight) decline (by half) in open

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