Everytime I call, I am shuffled through a long series of error responses before I ever get connected to a person. I am asked for my login name, which is : Best Angels. The automated service never recognizes this login. I am then asked for my phone number. Then asked for the phone number AGAIN. Then asked for the name of the company associated with the account. This goes on for anywhere from 5 to 20 minutes... REALLY??!!! Please correct this process and recognize my login so I don't need to spend so much time before I even get to a support person.
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