In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/18) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
As a Canadian company, we need to be fully bilingual in our communications with our clients. We are able to create a welcome letter in English and French to new susbscribers, and send eBlasts in both English and French. The problem arises when one of our contacts unsubscribes. The message on the screen is uncustomizable and only appears in English. This would be highly inappropriate and insulting to our French clients. This needs to change for Canadian companies immediately. We may need to stop using Constant Contact due to this issue.
... View more