3 years later and this bug is still hurting users, making our communications appear unprofessional to our audience. When a user deletes a contact record, ConstantContact tells them "The selected contact will be permanently removed from your account", and "THIS ACTION CAN'T BE UNDONE". Apparently those statements aren't true; ConstantContact resurrects deleted contact data and covertly pollutes newly imported data with it. I see the value in ConstantContact permanently retaining the unsubscribed status of an email address, but that is inarguably the only data point that should be retained when a contact is deleted. Retaining other field values from deleted contacts is a bug, and one that we discover only when our audience informs us of mistakes in our messaging.
... View more