Thank you for reaching out to the Community! I apologize that you are receiving the same error message. For us to be able to troubleshoot this further, please email social_support(at)constantcontact(dot) your username, the email title this is happening to, a screenshot of the issue, a reference to this post, the browsers you have tried, and as much information as you have already gathered. We would love to assist with finding a resolution to this issue. Thanks!
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