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Please follow up with me at I recently added 500 or so contacts because I forgot to setup iCapture to integrate with CC at my last event. Every week our iCapture survey changes, and I do occasionally forget. When adding a list of about 4% of my contacts I dont really see that as excessive and prompting an account review. Every week hundreds get added to our list, and to have a weekend where zero are added, and a few hundred are added a few days after does not seem suspect in my mind. I dont have a problem with the account review. I have a problem with not finding out about it until I log in, no e-mail is sent, no phone call is made. After calling and explaining what happened to the rep I just spoke to I have to then listen to him yammer on about stuff that doesnt apply to me. I wasted 17 minutes on the phone to you getting berated by your rep in the way I am running my business. I dont have a choice but to sit there and listen to this crap because you have my account held hostage. For almost $200 a month and growing, I shouldnt have to put up with that.
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I was really hoping to start using the coupon campaign to help market my events but have a few issues: 1. There is no option to share without adding an additional discount. Sometimes people share just because they believe in what you are offering. 2. There is no way to edit information in shared e-mail. Subject line is very generic, and e-mail only contains a link. It does not give any information that would make someone click on link to sign up. 3. There is no way to choose which platforms you would like to allow people to share on. It would be nice to focus them on one or two options max. If any one of these 3 issues that I am having were addressed, it would make using a coupon feasible. Thank you.
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