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It would be most helpful if you gave customers the ability to create a folder full of emails that will be reused. I have a couple of different departments using this site, but I'm the only one who will be designing the emails. The idea is to create an "arsenal" for each department to draw from so that they don't have to keep copying then sending an email. Ideally, they should be able to choose which email they want to send, title and send.
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I agree. This is the interace I USED to have at my former employer (pictured below). I just changed jobs and signed up my new employer for CC and am stuck on this CC for Dummies. I don't write HTML from scratch, but I would choose a template then jump into the coding screen when needed. Now I can't do anything. I will definitely be looking elsewhere for email support. BTW can I just say I find it COMPLETELY ironic that I have more control over this message post box than I do over my email designs now.
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