It would be most helpful if you gave customers the ability to create a folder full of emails that will be reused. I have a couple of different departments using this site, but I'm the only one who will be designing the emails. The idea is to create an "arsenal" for each department to draw from so that they don't have to keep copying then sending an email. Ideally, they should be able to choose which email they want to send, title and send.
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