I have a similar complaint. I was recommended to try Constant Contact specifically because of the Events feature. I thoroughly researched the website (i.e. spent hours trying to find the correct information) and even found a plan comparison that shows events are available for both plans: email and email plus (see screenshot - ticks in columns for both plans for event management), so decided to just give the free month's trial a test run. Like many of you, I was successfully able to complete all details for a test event but unfortunately got this same "pop-up box to upgrade" in order to publish my event. Very unhappy - especially considering the time spent to determine if this is what would eventuate and finding specific information to indicate that it would not! Additionally, it does not appear that a user in Australia can connect to WePay for credit card payments, as I had a lot of issues with their system not recognising an Australian address or post code.
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Hello @AngelaM7685. I'm so sorry that you experienced these issues with the renewal banner and your campaign not saving. When you were attempting to save your email, did you see any errors appear? Also, did the saved draft ever show up under your Campaigns? If you sent a test email to yourself, you can use this to recreate the email in your account. I understand that is not ideal but you should be able to copy and paste the text that you had put into the test email into this new email.
Whenever you create your next email, if you are still experiencing issues with saving, try using a new browser. There could be a browser issue with the one you usually use. Of course, if you ever need immediate assistance during the week, please contact our Support department at 866-289-2101 Monday through Thursday from 7am-11pm and Friday 7am-9pm.
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