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There are different ways of editing contact details inside of your account. When viewing a contact, and you click to edit a field of information inside of their contact details page, you have to be sure to hit the "Save" button, near what you are editing. Once you have hit "Save", both the Save and Cancel buttons should disappear. This tells you that the system grabbed that changes you made.
The other option you have for updating contacts, is through a spreadsheet. This route is very handy if you need to update information for multiple contacts at once. In that case, you would format an excel spreadsheet to contain the contacts and the information that you want stored for them. Once you have your file set, you can import that by click "Add from a File" in the Add Contacts menu in the account. Once you choose your file where it is saved on your machine, the next step will be to label your columns of information. Here, make sure each column is titled correctly with what is contained in that column. Once you hit continue, and the system asks you where the contacts will be saved, you should see an option to select "I'm updating existing contacts, no need to add Tags or Lists".
Check off this option and then submit your import. The system will go through, it wont change where the contacts are stored at all, it will simply make sure that the contacts information matches the information that you set inside the Excel File before importing.
Here is also an FAQ that will walk you through importing from a file: http://contacts.constantcontact.com/articles/FAQ/4858
I know this is a lot to read through. If you have any questions on this process at all, please don't hesitate to reach back out to us. We would be more than happy to walk through this with you. Also, let us know any time you have questions, more information, or any feedback to give us!
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