About SuzanneH47

We had the same issue with our newsletter template. Right now you have to use the LEGACY templates to have the forward to a friend feature. They said they are working on it, but honestly, it's been a couple of years and they still keep pushing the "new" template. But if you have the template as you like it, you may be able to recreate in Legacy. It's not really that hard once you understand the concept of blocks and what each one is for. Good luck, and I actually suggested calling it Forward to a colleague or friend or give you a choice....so it makes sense to whoever is receiving....  ... View more

You have to use the old editor to make forward to a friend work. Hopefully, CC will add this feature to the new editor as well. But the old editor is not really all that hard to manipulate, especially if you have a template.... Also, wish it would have an option for "Forward to a colleague" or something businessy, since many of use CC for biz-biz....  ... View more

We gave the 3ed Gen editor a shot from it's launch, but found that since it didn't have a "forward" feature, it was worth sticking with the tried and true template we originally created. I'm often tempted to change our template or use once of yours for a special campaign, but without the forward feature, I think it would be losing it's punch.  Also, in the "Forward" landing page, perhaps it could let us choose which kind of person to send to....mostly I forward to collegues or associates, rarely a "friend"....   ... View more

Hi Hanna, Yes and it confirmed that we look great everywhere! But seriously, we use the same template blast after blast, so that was to be expected. But on that note, I looked at the Preview with one of your support team. I was trying to see what it would look like to viewers who don't get images in their preview window. We always put a header to inspire contacts to open/download, but I can never see what that looks like, since it opens fully in my preview. We couldn't make that work for me, but Support was able to see it in his and confirmed that it did it's job. Once I knew that, unless we change our template, I see no reason to use Inbox Preview. ... View more

Hi CC, Just thought you could either have an "activate" or "deactivate" button on the Inbox Preview, or at least have that the text below the button disclaim that  is an add on charge.  I'm sure it is a great feature for those who are viewed on multiple platforms, but it is misleading when it's a big button there waiting to be pushed and not necessarily needed.  Thanks! ... View more