Our recipients are complaining that the tagging or codes you use on all links in our emails do not clearly indicate it goes to our website. So many of their firms block clicking on our messages because when you rest a mouse over any of the links in our emails, your long codes could be anything: weblinks to China or Russia, downloading of viruses, anything. Is there any way these long tracking codes can start with our cc web address which is afio.ccsend.com which you use for sending the messages. Or have our real web address: www.afio.com...and then have the rest of your tracking codes. We are getting larger numbers of recipients who can no longer click on any of the links from you because where the link is taking them is hidden in a long string of code.
... View more
We concur with all the outrage, above. CC has become too focused on users of mobile ignoring the needs of that large audience accustomed to reading emails on desk systems or laptops and being able to jump to various sections of the emails because of anchors and bookmarks. We noticed when we upload our long, news and section filled weekly letter, that your new program strips out all the placeholders of "name=" or "id=" which allows these internal links to work. To what benefit is that done? To drive us away to other email services not embracing "the next great new thing" while abandoning everything that has worked? Adobe Dreamweaver, like CC, recently rigidly abandoned anchors but permitted a variation of them through spans and ids. They recognized that internal jumps in documents (or emails) is still crucial. Everyone is not sending out picture-filled, scant-text invitations or party announcements. Some of us are using your services for long, serious messages their recipients count on. Without one-click access to that content in THAT email, the read counts will plummet. Forcing clients to consider other emailing options. Is this a wise move for CC?
... View more