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I'm sorry you are having trouble adding contacts. Sounds like you are adding contacts via a file. If it's an excel file, are the names and emails all in separate columns? If not, this could be what's causing the issue. Here is also a link to our FAQ on Adding a File of Contacts, which will provide screenshots of how the file should look. If you continue to have trouble, please free to email us at Social_Support(at)ConstantContact(dot)Com with the group of contacts you are trying to add and any additional details you may have. We will be sure to correspond with you on any updates.
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