Hi @JamesG2592 Pastor Walt,
Sorry to hear that! It sounds like you're following the steps listed here, so my recommendation would be to ask your congregant if she has checked her spam or junk folder. If she doesn't see it there then we would like to take a closer look at what's going on. Could you please send us an email at social_support(at)constantcontact(dot)com including the email address in question, a refence to this post, and your username if the email isn't in her spam folder? We can take a closer look and see what the issue may be. Thank you!
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