Hey William, Thank you for elaborating. The Cross Platform Editor has presented issues that I would describe as general bugginess. Regularly it might not save something after I've pressed save, chug along with a task like uploading photos or moving a text/widget block. Recently, I had an issue where it created two copies of an email campaign from the one I was working on (not from "making a copy". just an organic duplicate.) It's not merely a toolbar issue. That was just the easiest way for me to distinguish between the editor we like and the one that has given us headaches. For the time being, can you advise on what templates are still using 3rd Gen Editor? Thanks!
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Hello, First time in the forum! Question for the community. I run a business and share this account with at least one other user. Lately, I've noticed that one of my people is getting a very different editing/toolbar experience than what the rest of us are used to. Aside from the cosmetic differences, we've also noticed that the "bad" toolbar/ editor performs notably worse than the one that we've always used. So what I'd like to know is A.) Why/how did they get a totally differently behaving editor? OS? Using a tablet vs. a laptop/desktop? B.) How can we change the settings so that our account is ONLY able to use the "good" editing layout for our email campaigns? I've attached photos of what the different toolbars look like. Any help you can provide is greatly appreciated! GOOD: BAD:
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