I work for a company with around 30 sales people who I send out emails in individual 'campaigns' for. They sell b2b to people they have cultivated relationships with...so not really looking to 'grow' their lists. Currently I use another service but it's not fulfilling all the things I want. I need to know If CC can do some things for me. None of their lists is huge (the most is 450-ish) but with the number of sales staff, I spend a lot of time tracking down reports and adding/deleting contacts. (I have an account here because I create a newsletter for a non-profit, but it's pretty basic so I don't know the deeper ins-and-outs). In my perfect newsletter world: 1. I could either use a template or upload straight HTML to create a newsletter. Obviously CC has templates. How easy is the HTML feature to use? 2. I could import contacts via .xls 3. I can set up reports to send to the salespeople automatically a determined amount of time after the campaign runs. This would have not just numbers of opens, clicks, etc but be a pretty full report with names included (remember, they know or hope to know each of these folks and so the personalized reporting is important.) This is what I'm NOT getting at my current provider. 4. In the absence of #3, a fairly intuitive way for me to quickly generate reports for them from 1 location - not 'opens here', 'undelivered here', 'opt-outs here'. 5. Support. There's no community forum like this where I am, which I miss. They do, however, have a very good live chat. I know that's a lot but hoping that enough of you know some of it to help me fill in the picture. Thanks so much in advance.
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