It seems to be getting worse as more corporations add this "security scan" feature to in-bound e-mails. My situation is this: I send to ~10,000 (we are BtoB). I have ~8 hotlinks in each newsletter. My if my "clicks" are say 700 people and 30% of those have this security scan, my lead spreadsheet has 1,680 lines of "junk" clicks whereas the "real" clickers are more like only total 980 clicks (500 * 2 clicks average). Thus my work in removing all those "fake clickers" (~70% of the downloaded Excel) is a huge manual spreadsheet work task to remove all the "fake clickers". This renders the Constant Contact value of identifying those who have interest in a specific item much less. What I may try is to embed is a "hidden" or "blind" hotlink. If I see that hotlink has been clicked, it is obviously a robot doing the clicking work. Anyone on my downloaded Excel file that has opened that link can be removed. It will take some programming in Excel and I wish Constant Contact would automate such a solution to re-gain the value in the product.
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1. How are others dealing with security programs that open email and click links before placing them into the receiver’s inbox? These programs are killing my ability to know who actually clicked through for more information on a topic. Are there any tricks to get around this false click through reporting? 2. When will Constant Contact address this issue so I can get back to the value I used to find in tracking who was actually interested in my products and who had a security program?
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