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Hi Guys I have sent several bulk mails in the last few days but some of our clients do not receive them. We maintain the pop3 mail for at least one of the clients who does not receive their mails. This gives us the opportunity to check the server mail logs and the clients mailbox spam bucket (on the server not the mail client). The spam bucket is clear and according to the server logs of the receiving mail server the mail just never arrived. This has happened with all of our mailings for this particular client. The CC Email Stats (delivery log) does not show this recipient as blocked or suspended. According to CC email stats the mail was sent but not opened. Presumably CC maintain detailed sending server logs which would detail the attempt of the CC sending server to deliver the message and would have recorded the reason for the rejection.? Any advice on how to solve this please.?
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