About Drew_D

Drew_D · ‎11-16-2018

Great news everyone! We now have a 280 character limit.

Drew_D · ‎11-16-2018

Yes of course, which is why I was hoping you could clarify your feedback. Thank you for getting back to me so quickly @rcppubs23! I have already opened up the idea for voting.

Drew_D · ‎11-15-2018

Great news Everyone! Select all has been released to all new reports.

Drew_D · ‎11-13-2018

Great news, select all has been implemented!

Drew_D · ‎11-13-2018

Great news! This has been implemented and you should now see the functionality on the new reporting page.

Drew_D · ‎11-13-2018

Drew_D · ‎11-13-2018

Drew_D · ‎11-13-2018

Great news everyone! The select all option has been implemented.

Drew_D · ‎11-13-2018

Great news! The select all button has been implemented on our new Reporting page.

Drew_D · ‎11-12-2018

That is great to hear @COVDStaff! I'm glad that our expanded functionality has brought you back!

Drew_D · ‎11-12-2018

Thank you for reaching out @EvanN23. The Reporting page does show 500 campaigns, max of 50 per page. Is this not what you are seeing? We made this change back in in April of 2017. Before then, we only displayed 50 total campaigns on the reporting page. Our users requested that we up the total to 500 campaigns and we were able to. If this is not what you are seeing, please let me know and I will reach out to the appropriate teams. Thank you.

Drew_D · ‎11-07-2018

Drew_D · ‎11-05-2018

Thank you for your feedback @JeromeF. Is there anything specific you can share on why the new flow seems disjointed? Thanks again.

Drew_D · ‎11-02-2018

Thank you for your feedback @AmyE028. While you are able to see all totals on the main reporting page, I understand how important it is to be able to drill down and easily see them as well. I have opened up your idea for voting.

Drew_D · ‎11-02-2018

Thank you for your feedback @TimothyF! I agree, both features would be very useful for our customers. I have opened your idea up for voting.

Drew_D · ‎10-30-2018

Thank you for your feedback @TimothyF. I apologize for any inconvenience this has caused. We have been tracking similar feedback from other customers and our development teams have been made aware. In the meantime, you can accomplish this by exporting the bounced contacts and uploading to a list.

Drew_D · ‎10-26-2018

Drew_D · ‎10-26-2018

Thank you for your feedback @CherylP35 I have opened your idea up for voting. Additionally, if you weren't already aware - you do have the option to export all bounces and upload them to a list. This way, you are able to delete/manage a full group at once without having to select them all manually. While this may not be ideal, I hope it helps you in the meantime!

Drew_D · ‎10-25-2018

Hello @USM5. Thank you for your feedback. Can you elaborate on all that you find difficult with the new reports? As far as the bounced report, we took away the select all option due to too many accidental deletions of valid contacts. However, you are able to export your bounces and upload them to a list to be deleted. We are tracking this feedback and I will be sure to get your feedback to the appropriate teams. Again, thank you for your feedback. It is greatly appreciated.

Drew_D · ‎10-25-2018

Thank you for your feed back @SaraS53! I have opened up your feedback for voting.

Drew_D · ‎10-25-2018

Hello @AmyJ64 Rest assured, you can still see how many clicks each link got. To see this, you will need to choose the "Links" option in the dropdown. The "Clicks" option in the dropdown is to see the contacts but "Links" will get you what you need!

Drew_D · ‎10-24-2018

Hello @NoraCentury thank you for your feedback. Rest assured, there is still a total unique clicks option when in the report. You can see them by choosing "Links" in the dropdown while on the click report.

Drew_D · ‎10-24-2018

Thank you for the feedback @AndrewK51122 What exactly is taking more clicks? You should be brought into the exact report you are wanting to view when clicking on a stat from either the Reporting tab or the email details page. Once there, you will have a dropdown to filter out even further. There shouldn't be more than one or two clicks involved.

Drew_D · ‎10-23-2018

Thank you for your feedback @IngaY2. I have opened up your idea for voting. If you weren't aware already, this can be accomplished manually by placing a button on your website and linking the short url from a sent email to the button, each time you send. Again, thank you for your feedback!

Drew_D · ‎10-23-2018

Thank you for your feedback @GaryB672! The ability to segregate reporting by re-sends would be a great feature to bring to our Reporting pages. I have opened up your idea for voting.

Drew_D · ‎10-23-2018

Thank you for your feedback @AviP76! In regards to excluding campaigns, does the current option of being able to compare campaigns not offer enough functionality? If so, what additional information would you like to see?

Drew_D · ‎10-19-2018

Thank you for your feedback @CydneyG5. I have opened up your idea for voting and have also created a ticket to our Engineering team. I understand how important it is to be able to have accurate reporting data. Thank you again for reaching out to us!

Drew_D · ‎10-10-2018

Hello @mollie_cardamone. Thank you for your feedback! I understand how important it is to be able to efficiently manage your contacts. I have opened up your idea for voting.

Drew_D · ‎10-08-2018

Hello @Maryec Thank you for your feedback! Rest assured, our Developers are currently in the process of bringing this functionality back.

Drew_D · ‎10-08-2018

Hello @BethB740 Thank you for your feedback. Our Developers are currently tracking requests to bring this functionality back. In the meantime, you are able to see the unsubscribe reason by exporting the unsubscribe report.

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