Authentication

PublicOutreach
Participant
‎01-04-2021 10:43 AM
‎01-04-2021 10:43 AM

Hello,

 

My account is unable to send emails due to an authentication error message that pops up. Can anyone help us out in order to send emails again?

Labels:
0 Votes
1 REPLY 1
William_A
Moderator
Moderator
‎01-05-2021 10:56 AM
‎01-05-2021 10:56 AM

Hello @PublicOutreach ,

 

I'd recommend reaching out to our Deliverability team if you or your IT need assistance with fixing your authentication setup.

 

For general info on authentication

 

For additional guidelines on self-authentication


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
0 Votes
Resources
Developer Portal

View API documentation, code samples, get your API key.

Visit Page

Announcements

API Updates

Join our list to be notified of new features and updates to our V3 API.

Sign Up