0 Votes

Why is is so easy to add extras, such as the email preview, but almost impossible to remove them? I accidentally click the preveiw not realizing it would be a $10/month charge. When if said that it would be a charge I looked everywhere to find a way to remove it but the only way it to call and the call wait is sooooooo long! Why would I have to wait more than 20 minutes to have this add on removed? why isn't there a button to remove it? I'm sure I'm not the only one that has done this. So far as a new constant contact user I would NOT recommend this to anyone! It is not an easy program to figure out.

2 Comments
Caitlin_M
Administrator
Status changed to: Open Questions

Hi @JillwithOTV. In order to apply Inbox Preview to your account, you need to select "I Agree" after reading the Terms and Conditions. Was this not the case? Were you notified at all that you were going to be billed in the pop-up that appeared?

 

 

Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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