I cannot find where I call or mail a notice of cancellation. The organization I wanted to assist with this does NOT want to obligate itself to a charge of any kind. PLEASE CANCEL!!
4 Comments
Rob_L
Employee
Status changed to: Closed - Implemented

Hi @GaryR364

 

Our billing support team can assist you with cancelling the account. Their direct line can be found here: https://community.constantcontact.com/contact-support

KalpeshD2
Occasional Participant

This would be great if someone actually answers your calls.

Caitlin_M
Administrator
Status changed to: Closed - No Action
 
KalpeshD2
Occasional Participant

This is ridiculous. I have been billed yet again.I have severally requested to cancel my account. To top it off, I am still being billed for 5000-10000 users whereas I only have less than 570 contacts. Nobody answers your billing queries and you have no option to downgrade or cancel the account whatsoever. 

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