Want to see which user took specific actions in account

Is there a way to tell which user created a specific campaign?


It would be useful on the multi user feature to have a record of the user in the accout that has logged into and made changes to a invitation or a mailing schedule.This was a great feature that I refferred to in Regonline.

I like having the multi-user feature, but it would be great if the system would show which user added/removed/etc. contacts Currently, just tagging an add/remove with "Site Owner" is not sufficient. I need to be able to see which member of my staff made the change so if there is a dispute, I know who to talk to.
Hi, Will this multi-user enhancement enable us to see if anyone else is logged in and if so who? Will it lock files that are in use? These two features would be super helpful! Marion
Occasional Participant

Is there a plan in the future so if another user logs on and uploads a contact list, that I can see who uploaded the list?  Right now, it just says site owner, no matter who uploads the list.

I would like to be able to monitor the activity of the new users to my account so I can identify the contacts each of them added to the database.
Adding additional credentials to log-in is better than nothing, but once logged in, there is no way to organize, identify, or search activity/content by user. You've made new keys to the front door, but it doesn't make any difference once you're inside. The only differentiation is "Account Owner" and everyone else. I was excited for multi-users, but it really has no impact on our content coordinators with such limited functionality.
Occasional Participant
We use our account for both Church and School, so would like ways to track who updates things and when, who sends out the different messages, etc.
Occasional Participant
Could there be a way to stamp the user name on items in Constant Contact so I (the administrator) can know who created each email, each email test and each email list? If I find a problem with an email list, and I didn't upload it, I don't know with whom I need to speak in order to fix it. It would be nice to have a tag on each email list stating when it was uploaded and by whom, or updated by whom. Similarly in the emails. It would be nice to know who created an email, who made a copy of a prior email. Likewise, it would be nice to have a user name stamped on the Preview Test emails. Then I can know to whom I should reply with information or questions.

Our constant contact account has multiple users with one sign on. But we don't always know who is on and who isn't which causes some issues when changes are saved. What if your company developed a way for someone who is signing on to see if someone is using the draft? If the draft is open, a message could be displayed on the email list showing if it is open, even if two people are using the same sign on. - NH


Hi Everyone,


I work at a small not-for-profit, and everyone wants to be invloved in the emails that are sent out via Constant Contact each week.  We all use the same account so that we can add to various campaigns as needed. The problem is that CC will allow more than one person to open and edit an email at the same time, which causes a whole host of issues. 


Is there any way to prevent more than one person from opening or editing the same email?  ...Or is there a way to alert others that an email is open and currently being edited by someone else?  How do others get around this?


Any feedback is welcomed.





Occasional Participant
It would be great to know which account created what emails and when.
like a way to tell myself which user has made changes
I like that we can now add additional users to our accounts; however, in our case, more users means more email and event generation. Since we do not all use the same template, the additional users actually cause more challenges: (1) each person's current campaigns are more difficult to find in the now massive list; and (2) those colors we need for each individual campaign are lost when so many people use a variety of colors. This makes re-formatting updated versions of newsletters far more time consuming. If possible, I would love to be able to create separate windows within one account so that each user can view his/her own campaigns with saved templates, distinct from the others.

Hey suport team of Constant Contact, is this Feature Active or not??


IS there a plan in the near future to add this??

Will be very useful to have a list of actions made by each user in our accounts

Who created what, who schelude when?

Frequent Participant

It would be extremely helpful if you could see which account user was performing actions. Who created a campaign, who added a contact, who edited a contact, etc.


For accounts with multiple users logging in, we need to be able to see who is making which changes. Almost for quality control.


Example - A contact is added to 'All Office' list, however they should not be on that list. Management needs to be able to track the user down, that added this contact, to see why the contact was added to the wrong list.


It's great we now have the ability to add different user roles; however this 'activity tracking' or 'multi-user setup' has been requested since 2013 on various threads.

Occasional Participant

I agree with KLNB above and came here just to search for this. We have 10 users (including myself) and all it says when a user is added is that 

Added by Site Owner on Dec 17, 2020 • Edited Dec 17, 2020 at 10:43 am
Except, I didn't add this - someone else did and if that is the case, I need to know who.
I'd also love to see who is creating/editing/updating a campaign. While the last logged-in field is great, if they are not actively creating and sending campaigns then they don't need the account. 
Please address these requests. thank you!!
Occasional Participant
Hi - I'm very happy to see that we can create additional users under one account! While assigning users different permission levels is nice, the real value for us with this new feature is the ability to see who created what campaigns and who imported/created which contact records. Another valuable feature would be the ability topull reports by the user that created them. I hope these things are in the works!
Occasional Participant

When we schedule an email campaign, it does not say WHEN the email was scheduled to be sent. For example, if I am sending an email for Sunday, December 26, it doesn't say this campaign was scheduled for delivery on Thursday, December 23. Also, a campaign doesn't give us an edit history. This would be helpful information for audit purposes or accountability. 

Status changed to: Open Questions

Hi @JeannineB3 what are some cases where you would want to see the date the campaign was scheduled on rather than the date it was scheduled for? Or are you looking for the option to have both included? We have also submitted your feedback on wanting edit history to the appropriate teams on your behalf.

Occasional Participant

hi! We would want to have both dates included on all campaigns that are scheduled. thank you for your consideration on this, I feel this would be a benefit to everyone. 


Hi @JeannineB3


Where in your campaign/account are you looking to see when it was scheduled? As for the edit history, are you looking to view this information by campaign or by user?

Status changed to: Clarifying
Occasional Participant

It would be helpful to see the edit history per campaign and what user made the edits. Thank you for keeping this going. 

Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
What's New?

See the latest Constant Contact product release notes and updates.

Learn More