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Automated birthdays

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StevensonUniversity
Occasional Participant
‎01-18-2022 12:30 PM
0 Votes
‎01-18-2022 12:30 PM

We tried sending two unique automated birthday emails using two unique email lists. Unfortunately the emails sent to both lists meaning both groups received both birthday cards.

 

When I contacted support, Constant Contact said that this was a known issue, but I wanted to know if anyone had encountered this problem and found a workaround? Thanks,

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1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎01-19-2022 06:51 PM
0 Votes
‎01-19-2022 06:51 PM

Hi @StevensonUniversity , 

 

I do apologize that you are experiencing this defect. Though we do not have a workaround at this time, this defect is currently under review by our engineering team. I have flagged it on your account, and I will have them follow back up with any workarounds or fixes they have for this. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Amanda_G
Employee
Employee
‎01-19-2022 06:51 PM
0 Votes
‎01-19-2022 06:51 PM

Hi @StevensonUniversity , 

 

I do apologize that you are experiencing this defect. Though we do not have a workaround at this time, this defect is currently under review by our engineering team. I have flagged it on your account, and I will have them follow back up with any workarounds or fixes they have for this. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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