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Can you delete a PDF in an email you've already sent?

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LindaD3928
Participant
‎02-28-2022 03:11 PM
0 Votes
‎02-28-2022 03:11 PM

An image box in a Constant Contact email we copied and used for a new document contained a stray link to an old PDF. Is there a way to get rid of the link without resending the email? The PDF was long ago deleted from Constant Contact, but when you click on the image box, it pops up. Thanks.

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Kyle_R
Administrator
Administrator
‎03-01-2022 04:32 PM
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‎03-01-2022 04:32 PM

Hi @LindaD3928 ,

 

Sorry to hear that a stray link was missed. If you contact our support team they should be able to help get this resolved. Since the process involves some account security verification steps, we're unfortunately unable to handle it publicly here on the community. 

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Kyle_R
Administrator
Administrator
‎03-01-2022 04:32 PM
0 Votes
‎03-01-2022 04:32 PM

Hi @LindaD3928 ,

 

Sorry to hear that a stray link was missed. If you contact our support team they should be able to help get this resolved. Since the process involves some account security verification steps, we're unfortunately unable to handle it publicly here on the community. 

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