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Check option for events

LeslieG417
Participant
‎02-13-2023 01:43 AM
0 Votes
‎02-13-2023 01:43 AM

I have created an event and want to offer the option of paying by check, but I am only seeing credit card and PayPal as options. There used to be an option for checks but I'm not seeing it now.

1 REPLY 1
William_A
Administrator
Administrator
‎02-13-2023 11:27 AM
0 Votes
‎02-13-2023 11:27 AM

Hello @LeslieG417 ,

 

It looks like this is a particular issue with some accounts created after 2019. I'd advise calling our Billing team so they can check your account plan type, and make sure it's updated so this is an option. Otherwise, the retiring event tool won't have it as an option.


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William A
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