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Error message

LynetteR57
Participant
‎09-13-2022 01:09 PM
0 Votes
‎09-13-2022 01:09 PM

Hello,

Why do I get an error message when trying to send an email test? Please help because I need messages sent out and approved.

1 REPLY 1
William_A
Administrator
Administrator
‎09-13-2022 02:10 PM
0 Votes
‎09-13-2022 02:10 PM

Hello @LynetteR57 ,

 

Once a trial account hits its overall live send limit, it can't send test emails or live emails. To continue sending emails through the account, we'd need you to upgrade to a paid account.


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William A
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