Getting notified when customers use Update Profile link

0 Votes

Hi there!

Is there a way to have an email notification whenever a customer clicks on the Update Profile link in the footer and updates, say, their mailing address? My organization has a second customer database that would need to be updated with this new information as well. I know we can get notifications for when customers unsubscribe or change their list preference; I'm looking for something similar but for any action performed using the Update Profile link. 

Thank you!

0 Votes

Hello @SDEMS,


Thank you for reaching out to the Community! Once someone subscribes you should be receiving an email notification along with your unsubscribe updates. For the Update Profile link, at this time we do not have a specific notification that can send when that is used. I do apologize for any inconvenience this may cause! 

Zoe H.
Community & Social Media Support

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